EL PASO, Texas – El Paso Electric (EPE) is expanding its customer service options with the introduction of customer service kiosks. Designed to enhance the customer service experience, four new self-service kiosks can now be found throughout the EPE service region.
“We are excited to now offer the self-service payment kiosks to our customers where they will be able to make secure payments and speak with a Customer Care representative via live video chat, at four different areas throughout our service region that include areas where EPE payment locations did not exists before,” shares EPE Director of Customer Care Joe Garibay.
The EPE Payment Kiosks can be found at the following locations:
- Van Horn, Texas – Lobby of Pecos County State Bank, 1800 West Broadway St., #316, Van Horn, TX 79855
Hours of Operation: 8 a.m. – 3 p.m., Monday thru Friday
- El Paso, Texas – Outside Stanton Tower EPE Customer Care Lobby, 100 N. Stanton, El Paso, TX 79901
Accessible 24 hours a day, 7 days a week
- Las Cruces, New Mexico – Outside EPE Customer Care, 201 N. Water St, Las Cruces, NM 88001
Accessible 24 hours a day, 7 days a week
- Las Cruces, New Mexico – 5195 Bataan Memorial West #2, Las Cruces, NM 88012
Hours of Operation: 9 a.m. – 6 p.m.
Payments at the self-service kiosks can be made with cash, debit and/or credit card. In order for customers to make a payment, they will need to use their EPE customer account number or payment stub.