If there's one business that has come out ahead after a very hard year, it's Zoom.
The Silicon Valley upstart has become synonymous with video chat over the course of the pandemic. It has fulfilled our need to see and be with each other, even when we can't do that in person. And it's beat out some of the biggest names in tech along the way.
Kelly Steckelberg, the company's chief financial officer, can pinpoint the day when everything changed: March 15, 2020.
"Almost overnight, the demand grew exponentially," she told NPR.